top of page

Booking Terms and Conditions

Refunds

Classes are not refundable. Should you need to miss a session and give us more than 48 hours notice before your booked class, we will attempt to resell your space and offer you credit towards another class depending on availability. Late changes and cancellations within 48 hours of the booked class are non- refundable and non- transferable.
 
Photography & media

Parents are welcome to take photos and videos of their child during our Musical StoryBox sessions, and to share these on social media and with friends and family. However, please be respectful of other people and their children. We reserve the right to intervene should we feel any parent or carer is acting inappropriately. 
 
Occasionally we may wish to record or photograph segments of our classes for use in our advertising and on our social media pages. We would always inform you should this be our intention and give you opportunity to opt out of being included should you choose. 

Please arrive at your class no earlier than 5 minutes before we start to allow us to be ready for your session.

Please eat and drink (other than water) before or after Musical StoryBox sessions. This is to help us maintain a clean environment for the enjoyment of all of our families. Thank you for your understanding.

bottom of page